Refunds and/or Exchange

Products purchased from moiandme.com can be returned to us for refund or exchange. Please contact us at customerservices@moiandme.com with details of your order to arrange a return - we will advise the appropriate UK return address when we receive your request.

How long does it take?

We aim to process all returned orders within 14 working days. However, in some cases, due to the current global situation this time frame may be extended to 30 working days. All refunds will be credited to the original payment method.